Cambridge
Academy
In London

Course Duration: Five Training Days

Course Language : Arabic or English Include:

Scientific material with TAB

Workshops

Reception and farewell at the airport

Daily lunch

Coffee Break

To register, please contact us by email at

Training course goals:

At the end of the course, the participants will be able to:

• Knowing the administrative and supervisory processes and the basics of management

• Learn how to manage priorities and meet work pressures.

• Learn about the management of effective meetings.

• Knowing what are the methods and skills of negotiation and persuasion?

• Knowing modern administrative, innovative, and creative skills in solving problems and making decisions.

Target groups:

• Directors of departments

• Holders of administrative, executive and advisory positions.

• The heads of departments and those at their level in all different institutions and organizations.

• Everyone who finds himself the need of this session and wants to develop his skills and experiences.

Training course content:

The first unit:

The administrative and supervisory processes and the basics of management, "a future perspective":

• supervisory function

• The traditional view of management

• contemporary view of management.

• The administrative process from a future perspective

• The skills needed to do the administrative process

• Integrated Comprehensive Manager.

• Modern management

• Modern strategic management

• Strategic planning and effective organization of human resources management.

• Stages of building the administrative strategy

• Entrance to the strategic building of individuals based on empowerment {{Empowerment Approach ..}

The second unit:

Priority management and confrontation of work pressures:

• The modern entrance to the Priority Management [First Things First]

• coffee matrix for prioritization and time management.

• Methods of confronting and managing work pressure (management stress)

• Theories of stress

• Practical status and open discussions.

Effective administrative communication:

• The basics of the communication process

• organizational communication.

• Obstacles to communication

• Patterns of communication behavior

• factors to achieve optimal dealing with different communication patterns.

• applied case.

The third unit:

The administration of effective meetings :

• The concept of meeting

• The concept of meeting management

• The importance of meetings

• types of meetings.

• member patterns and behavior during meetings.

Fourth Unit:

Negotiation and persuasion skills:

• The concept of negotiation

• methods of persuasion and solutions.

• The characteristics and specifications of a professional negotiator

• Practical roles

Fifth Unit:

Modern administrative, innovative, and creative skills in problem solving and decision-making:

• patterns of thinking about the human mind.

• Is creative thinking a coincidence or deliberate?

• creative thinking methods.

• Discussions.

Excellence in preparing appropriate administrative change programs and plans:

What is development and change :

• concept, importance, goals, characteristics, stages.

• The scientific method of introducing change

• types of change.