Cambridge
Academy
In London
Course Description
Course Duration: Five Training Days
Course Language: Arabic or English
Include:
-Scientific material with TAB
-Workshops
-Reception and farewell at the airport
-Coffee Break
Introduction:
The use of performance measures is of paramount importance to all organizations wishing to improve business performance. While Japanese organizations have led the way in implementing effective performance measurement, many companies worldwide are catching up, as performance measurement is key to effectively managing organizations.
In this performance measurement, continuous improvement, and benchmark conference, management naturally requires that processes be continually improved after implementing performance measurement systems in an organization. Many organizations have adopted a continuous improvement approach to running their organizations, in which they continually strive for better performance levels.
A key element of continuous improvement is Benchmarking. We need benchmarking to determine our competitiveness and where to focus improvement efforts. Benchmarking helps organizations balance their internal problem-solving and improvement activities with the realities of the external environment.
This performance measurement, continuous improvement, and benchmark conference include other industries that perform similar functions, similar businesses that are geographically separate, and non-profit or public institutions. Under the right conditions, benchmarking can be performed by direct competitors, resulting in improved performance benefiting all stakeholders.
Benchmarking provides awareness of what and where the best performance lies. More importantly, it enables the paradigm shift that internally focused teams sometimes fail to achieve. It fosters creative adoption and adaptation of best practices to help organizations gain and maintain a competitive advantage.
Many organizations find shared services difficult to manage. The first step in managing this and any other aspect of an organization is to measure it. Once it has been measured, it can be benchmarked and improved.
Targeted Groups:
-Professionals and Leaders will authorize and oversee shared services activities within the organization.
-Strategic planning department.
-Human Resources.
-Quality management.
Measuring Employee and Leadership Performance:
In this modern workplace, measuring employee performance is critical to continuously improving company operations. This performance measurement, continuous improvement, and benchmark conference is focused on this topic. Employee performance measures will be discussed in depth, including how to measure both team and individual leadership performance.
Leadership performance measures are also integral to our approach, as effective leadership directly influences the quality and productivity of team output. Attendees will learn why employee satisfaction is a commonly used performance measure and explore various techniques for assessing the effectiveness of individuals and teams within their organizations.
This performance measurement, continuous improvement, and benchmark conference will serve as a deep-dive continuous improvement workshop where participants will practically learn the principles and application of continuous improvement. Well-integrated benchmark training, equipping attendees with the skills required to assess, analyze, and elevate performance in their respective organizations. Aspects of a continuous improvement training conference will be integrated to provide a comprehensive, tangible learning experience that emphasizes the hands-on application of benchmark conference teachings.
Conference Objectives:
At the end of this performance measurement, continuous improvement, and benchmark conference, the participants will be able to:
-Identify the specific difficulties of controlling shared services.
-Explain the importance and benefits of performance measurement, continuous improvement, and benchmarking.
-Explain how performance measurement, continuous improvement, and benchmarking relate.
-Explain methods of generating and implementing effective performance metrics.
-Explain a proven 12-step process improvement methodology.
-Provide an overview of the most common tools and techniques for continuous process improvement.
-Explain the benefits of benchmarking.
-Implement an effective performance measurement system for shared services.
-Interpret results from performance measurements and whether the process is ready for improvement.
-Use an effective improvement methodology to improve process performance.
-Select, define, plan, and implement successful benchmarking projects.
-Ensure that best practices are identified and implemented within the organization, being adapted if appropriate.