Cambridge
Academy
In London

Introduction

AI can help business professionals work faster and smarter by improving writing, organizing tasks, summarizing information, and producing high-quality reports—while maintaining professionalism and accuracy. This practical 5-day program is designed for Grade 4 employees and focuses on easy, safe AI applications for daily work routines. Participants will learn how to use AI tools to reduce time spent on repetitive tasks, improve communication quality, and support better day-to-day decisions.

Course Objectives

By the end of this course, participants will be able to:

·        Use AI to improve daily productivity: writing, summarizing, and organizing work

·        Create clearer emails, messages, and documents with consistent professional tone

·        Apply AI to plan tasks, prioritize workload, and manage time effectively

·        Use AI to support reporting, basic analysis, and presentation preparation

·        Apply safe and responsible AI practices: privacy, accuracy checks, and workplace ethics

·        Build a personal AI workflow and prompt set for daily job tasks

Target Audience

This course is designed for:

·        Grade 4 employees and early-career business professionals

·        Administrative and office support staff using email and documents daily

·        Employees responsible for reporting, coordination, and routine communications

·        Team members supporting supervisors and departmental operations

·        Anyone seeking practical, safe AI skills for everyday work

Course Outlines

Day 1: AI Basics for Daily Work & Safe Use

·        What AI can do at work (and what it cannot): practical examples

·        Choosing the right tasks for AI: repetitive, text-heavy, and structured work

·        Prompting basics: giving clear instructions, context, and desired output format

·        Safe use rules: confidentiality, sensitive information, and workplace standards

·        Activity: Build a personal “AI tasks list” + safe-use checklist for your role

Day 2: AI for Emails, Messages & Professional Writing

·        Writing better emails: clear subject lines, structure, and action requests

·        Tone control: formal, friendly, confident, and diplomatic messages

·        Rewriting and proofreading: clarity, grammar, and simplifying complex text

·        Templates and quick replies: standard messages for common situations

·        Workshop: Email clinic (draft, rewrite, and finalize 5 real workplace email scenarios) 

Day 3: AI for Summaries, Minutes & Document Drafting

·        Summarizing long documents and extracting key points and actions

·        Meeting support: agendas, minutes, action items, and follow-up emails

·        Creating first drafts: short reports, memos, and internal announcements

·        Quality checks: verifying facts, dates, names, and policy alignment

·        Practical activity: Turn a long text into a 1-page summary + action tracker

Day 4: AI for Task Planning, Time Management & Coordination

·        Task planning: turning goals into step-by-step action plans

·        Prioritization methods (urgent/important) supported by AI suggestions

·        Daily/weekly planning: schedules, checklists, and reminders

·        Coordination support: tracking requests, follow-ups, and status updates

·        Case study: Workload simulation (plan a busy week, manage changes, and keep deadlines)

Day 5: AI for Reports, Presentations & Personal Productivity System

·        Creating report structures: headings, key messages, and simple visuals ideas

·        AI for basic analysis support: spotting trends, explaining variances (non-technical)

·        Preparing presentations: slide outlines, speaker notes, and executive summaries

·        Building a personal AI workflow: prompts, templates, review steps, and time-saving routines