Cambridge
Academy
In London

Course Duration: Five Training Days

Course Language: Arabic or English

Include:

-Scientific material with TAB

-Workshops

-Reception and farewell at the airport

-Daily lunch

-Coffee Break

**Introduction:**

Becoming a successful leader requires mastering the delicate balance between organizational demands, customer needs, and team requirements. In today's dynamic business environment, this journey demands a multifaceted skill set that encompasses leadership, team management, and strategic thinking.

Our Leadership and Team Management Course is tailored to empower supervisors, technical specialists, and emerging leaders with the diverse competencies needed to navigate these challenges with confidence. By equipping participants with the ability to detach from day-to-day operational pressures and understand the broader organizational landscape, this course forms the cornerstone of effective people management.

**Targeted Groups:**

- Mid-level managers.

- Supervisors.

- Team leaders.

- Employees demonstrating potential for managerial or supervisory roles.

**Course Objectives:**

By the program's conclusion, participants will:

- Understand their dual role as both manager and leader within their organization.

- Establish clear objectives and performance standards for their teams.

- Effectively manage workloads through prioritization and delegation strategies.

- Enhance influencing skills to achieve desired outcomes.

- Foster a cohesive, high-performing team culture.

- Leverage team members' capabilities for continuous professional growth.

**Targeted Competencies:**

- Leadership and people management.

- Strategic development of team dynamics.

- Advanced communication skills.

- Capacity to focus on strategic goals amidst daily pressures.

- Proficient time management.

- Refined influencing techniques.

- Effective delegation strategies.

- Sustaining team motivation.

**Course Content Outline:**

1. **Understanding Your Role:**

   - Distinguishing between leadership and management.

   - Enhancing self-awareness and perception.

   - Managing stakeholder demands.

   - Navigating organizational change.

2. **Personal Effectiveness, Time Management, and Delegation:**

   - Identifying personal and organizational contexts.

   - Outcome-focused approach to goal-setting.

   - Techniques for effective performance management.

   - Successful delegation strategies.

3. **Communication, Influence & Conflict Management:**

   - Exploring communication pathways.

   - Elevating listening skills.

   - Utilizing emotions in building rapport.

   - Assertively managing conflicts.

4. **Team Building, People Management, and Motivation:**

   - Mechanics of high-performing teams.

   - Identifying team roles.

   - Engaging team-building activities.

   - Motivation and reward systems.

5. **Enhancing Team Performance through Coaching and Development:**

   - Understanding learning profiles.

   - Employing coaching for personal and team growth.

   - Providing effective feedback.

   - Creating actionable development plans.