Cambridge
Academy
In London

Introduction

This 2-day program, certified by the Institution of Occupational Safety and Health (IOSH), is designed to provide participants with essential knowledge and practical skills needed to act as first responders in mental health situations within the workplace. Through a combination of theoretical knowledge, practical exercises, and skills development, participants will learn how to identify signs of mental health issues, offer initial support, and guide colleagues towards the appropriate professional help.

Course Objectives

By the end of this course, participants will be able to:

·        Understand the basics of mental health and its impact on the workplace.

·        Identify signs and symptoms of common mental health issues.

·        Apply the principles of Mental Health First Aid to provide initial support.

·        Communicate effectively and empathetically with individuals experiencing mental health issues.

·        Understand when and how to guide a person toward appropriate professional help.

Target Audience

This course is designed for:

·        HR professionals who are involved in employee welfare.

·        Managers and supervisors who want to support their teams effectively.

·        Occupational health and safety officers.

·        Employees who want to become mental health first aiders within their workplace.

·        Anyone interested in promoting mental well-being in the workplace.

Course Outlines

Day 1: Understanding Mental Health and Identifying Issues

·        Introduction to Mental Health: Definitions and Concepts

·        The Importance of Mental Health in the Workplace

·        Common Mental Health Issues: Anxiety, Depression, Stress

·        Recognizing Signs and Symptoms of Mental Health Issues

·        The Stigma Surrounding Mental Health and How to Break It

·        Activity: Group Discussions on Workplace Mental Health Scenarios

Day 2 : Applying Mental Health First Aid and Communication Skills

·        Introduction to Mental Health First Aid

·        Effective Communication Skills: Listening and Asking Questions

·        Offering Reassurance and Initial Support

·        Confidentiality and its Boundaries

·        Referring to Appropriate Professional Help