Cambridge
Academy
In London

Introduction

Board Secretariat teams handle highly confidential information, sensitive decisions, and official records. AI can support drafting, summarizing, and action tracking, but it must be used responsibly to protect confidentiality, ensure accuracy, and maintain governance integrity. This practical program equips board secretariat professionals with simple, safe AI workflows and controls for board operations.

Course Objectives

By the end of this course, participants will be able to:

·        Understand responsible AI principles for board secretariat work

·        Protect confidential board information when using AI tools

·        Apply human-in-the-loop review and approval checkpoints

·        Reduce errors through verification, version control, and audit trails

·        Create simple AI rules, templates, and safe workflows

Target Audience

This course is designed for:

·        Senior specialists and officers in board secretariat roles

·        Governance coordinators supporting boards and committees

·        Executive office staff supporting leadership meetings

·        Compliance and legal support staff involved in governance records

·        Anyone preparing board packs, minutes, and action logs

Course Outlines

Day 1: Responsible AI Basics for Board Work

·        Where AI can support board tasks

·        Benefits vs. risks in governance contexts

·        AI limits (errors, hallucinations)

·        Human accountability and oversight

·        Activity: Board AI use-case checklist

Day 2: Confidentiality, Privacy & Secure Handling

·        Confidential board information types

·        What not to share with AI

·        Safe prompting habits and redaction basics

·        Access controls and approvals

·        Workshop: Confidentiality rules and safe-use SOP

Day 3: Quality Control for Board Outputs

·        Fact checking dates, names, decisions

·        Ensuring correct wording for resolutions

·        Consistency of tone and governance language

·        Managing versions and changes

·        Activity: Review and correct AI drafts

Day 4: Governance, Audit Trails & Tool Controls

·        Roles and approvals (RACI)

·        Documentation and audit-ready evidence

·        Third-party tool risk basics (vendor, storage)

·        Incident handling for AI mistakes

·        Case study: AI error in a board pack

Day 5: Adoption, Templates & Operating Rhythm

·        Building prompt libraries and templates

·        Embedding AI into board workflows (agenda, papers, minutes)

·        Simple metrics (cycle time, error rate)

·        Training and change adoption plan

·        Final project: Responsible AI board secretariat playbook