Cambridge
Academy
In London

Course Duration: Five Training Days

Course Language: Arabic or English

Include:

-Scientific material with TAB

-Workshops

-Reception and farewell at the airport

-Daily lunch

-Coffee Break

**Introduction:**

In today's fast-paced and ever-evolving business landscape, the role of a manager is becoming increasingly demanding. Effectiveness in managerial roles requires a diverse skill set that enables managers to fulfill their responsibilities and achieve organizational goals.

Recognizing the need for continuous improvement, successful managers understand the importance of constantly refining their skills and acquiring new competencies. Remaining stagnant poses the risk of becoming outdated in a rapidly changing environment.

**Masterclass Management Course:**

The Masterclass Management Course is a comprehensive program designed to provide a deep dive into effective leadership and management skills. It encompasses a wide range of topics, from foundational management principles to advanced strategies for leadership excellence. The curriculum is tailored to refine the skills of business leaders, empowering them to navigate the complexities of modern management with confidence and strategic insight.

**Targeted Groups:**

This course is ideal for:

- Business leaders responsible for developing and supervising employees

- Decision-makers within organizations impacting productivity and profitability

- Employees striving to accelerate their growth and achieve success in the business realm

**Course Objectives:**

By the conclusion of this leadership and management skills course, participants will be able to:

- Enhance their current management skills

- Gain insights into further developing their managerial competencies

- Explore principles of self-management, leadership, and team management

- Develop new organizational skills by recognizing key factors in self-management

- Understand how to craft a strategic corporate response for effective business initiatives

- Identify management best practices and principles conducive to productivity

- Grasp the process of performance improvement

- Consider strategies for managing the implementation of change

- Learn effective conflict resolution techniques while acknowledging the influence of style diversity

- Determine the foundations of effective team performance

- Explore creative problem-solving techniques

**Targeted Competencies:**

The course focuses on developing competencies in:

- Management skills

- Self-management

- Overcoming limitations

- Change management

- Influencing and performance assessment

- Teambuilding and motivation

- Creative problem-solving

**Course Content:**

**Unit 1: The Foundation of Management:**

- Understanding the concept of courage

- Cultivating self-awareness

- Choosing appropriate management styles

- Taking responsibility and accountability

- Overcoming limiting beliefs and behaviors

- Turning ideas into actionable plans

**Unit 2: Dealing with Workplace Conflict:**

- Defining organizational conflict

- Identifying causes of conflict

- Utilizing the Thomas-Kilman Conflict Mode Instrument

- Managing conflict across different learning styles

- Effective conflict resolution strategies

- Leveraging productive disagreement

**Unit 3: Managing Organizational Improvement:**

- Emphasizing continuous improvement

- Utilizing Malcolm Baldrige assessment criteria

- Addressing the role of organizational culture

- Overcoming resistance to change

- Managing risk and risk avoidance

- Measuring success in improvement efforts

**Unit 4: Leading Motivated Teams:**

- Characteristics of effective and ineffective teams

- Factors influencing team performance

- Supporting team development

- Understanding team member styles

- Enhancing team member competencies

**Unit 5: Effective Problem Solving:**

- Balancing analytical and creative thinking

- Utilizing mind mapping techniques

- Harnessing the power of brainstorming

- Overcoming mental barriers to problem-solving

- The problem-solving process and treating challenges as opportunities