Cambridge
Academy
In London

Course Duration: Five Training Days

Course Language: Arabic or English

Include:

-Scientific material with TAB

-Workshops

-Reception and farewell at the airport

-Daily lunch

-Coffee Break

**Introduction:**

"Mastering Supervisory Skills" is a dynamic training program tailored for experienced and second-level supervisors seeking to enhance their leadership capabilities in today's fast-paced business landscape. This comprehensive course equips participants with the tools and techniques necessary to excel in their roles and drive team performance effectively.

**Enhancing Supervisory Skills for Effective Leadership:**

Central to this supervisory leadership course is a dedicated focus on enhancing supervisory skills. Participants will delve into best practices in supervisory management, learning how to foster collaboration and productivity within their teams. With a blend of practical tools and insightful techniques, this course empowers supervisors to lead with confidence and efficiency.

**Targeted Groups:**

- Supervisors

- Team leaders

- Employees with potential for supervisory roles

- Individuals seeking to enhance their careers through supervisory skills

**Course Objectives:**

Upon completion of this supervisory skills course, participants will be able to:

- Gain a deeper understanding of the supervisor's role and responsibilities.

- Develop strategies for enhancing team effectiveness.

- Support and develop the performance of team members.

- Implement changes and drive continuous improvement.

- Reflect on and refine their managerial practices and leadership style.

**Targeted Competencies:**

- Leadership skills

- Communication skills

- Performance management

- Time management

- Delegation skills

**Course Content:**

**Unit 1: The Supervisor's Role and Competencies**

- Defining roles and responsibilities

- Understanding organizational culture

- Developing influential relationships

- Action planning for success

**Unit 2: Delegation and Management Style**

- Effective delegation and empowerment

- Adapting management style to different situations

- Group dynamics and conflict resolution

- Problem-solving and decision-making techniques

**Unit 3: Communication Skills**

- Improving communication and relationship-building

- Performance appraisal and motivation strategies

- Coaching and on-the-job training

- Enhancing staff performance and engagement

**Unit 4: Managing Performance & Relationships**

- Assertiveness and conflict management

- Providing constructive feedback

- Time management principles and priority setting

- Understanding and managing stress in the workplace

**Unit 5: Managing Change and Continuous Improvement**

- Embracing continuous improvement concepts

- Engaging teams in process enhancement

- Implementing change effectively

- Influencing skills and managing organizational politics