Cambridge
Academy
In London

These include: a training room ; training materials; training with workshops; a café break ; transportation to and from the airport.

Introduction:

It has become important to accomplish institutional work and development has become an urgent need on which to focus the management of institutions effectively and distinctively, and that office management and executive secretarial are the most important concepts that contribute, if properly approached, to the differentiation between ordinary institutions and differentiated institutions that seek to achieve their goals and satisfy the recipients of the service.

The field of secretarial work is completely dependent on the use of modern technologies, which are increasingly needed in light of modern technological progress. Technical information is closely related to technology and is considered the engine of office work. We find the importance of information technology and information systems in the work of secretariat and office management in the use of those techniques in office work, and we find that successful secretarial work is the one that depends on modern technology and that requires the presence of modern aids in order to help manage office work effectively. Hence, the training program "Modern information technology and systems in secretarial work and office management" will address the best practices with significant universality.

The importance of the program:

The interest in modern office technology in the development of businesses aims to improve job performance by completing work quickly, accurately and at a lower cost, so that the return of training on the use of technology and its impact on performance can be identified, as well as the quality of software used to manage offices and improve and develop office work in line with modern technology for smart phones and their consequences (fax, scanner, and others) ... office space and the electronic network also help to carry out most activities.

Aim :

The Diploma in Office Management and Executive Secretarial program aims to provide participants with advanced skills that enable them to perform their duties and responsibilities in the field of secretarial and office management efficiently and effectively, including training in electronic secretarial work, effective communication, time management, and information preservation in an organized manner that is easy to refer to when needed.

Program Topics:

Module One: Contemporary Concepts of Secretarial and Office Management

ü A Contemporary Office Manager

ü Executive Secretariat and Office Management "Concepts and Foundations"

ü Executive Secretariat Work

ü Office manager functions, duties, and responsibilities

ü Office work and its importance

ü Organization and management of information

ü Smart databases and modern entrances to the Executive Secretariat

Module Two: Professional Office Manager (Supporting Skills and Knowledge)

ü Self-management and behavioral skills

ü Communication and innovation skills

ü Reporting, letter writing, and administrative note writing abilities

ü Etiquette and skills to deal with the public

ü Professional skills of office managers and personal assistants

ü The Management Information System and the role of the Office Manager

ü How to provide the information needed to make and follow up on decisions

ü Communication and networking technologies, which are used in secretarial work,

ü Innovative approaches and creative thinking for office managers and executive secretaries

ü Planning, preparation, and interesting drafting of minutes of meetings

ü The Internet and its uses in secretarial work

ü Good handling of email sending and receiving.

Module Three: Skills and Electronic Tasks Needed by the Global Secretary

ü Organize outgoing and incoming archives electronically.

ü Organize and arrange files electronically.

ü Preparation of correspondence, memos, and electronic papers

ü The art of talking and listening (presentation skills and electronic presentation)

ü Planning and organizing meetings electronically (remote investment)

ü Executive Secretariat: Modern Office Management under Electronic Management

ü Modern technology applications in executive secretarial work and office management

ü Archiving, preservation, document security, and electronic retrieval strategies

ü Modern technologies in the archives and document machines

ü management of information centers and securing documents and files on a computer.

ü Management of tomorrow's offices "Excellence and Development"

Module Four: The Art of Meeting Management Using Modern Technology

ü Preparation and organization of interviews and meetings

ü Preparation and organization of meetings and committees

ü Prepare and write effective minutes for meetings and reports.

ü How to face work stress and control anxiety and stress

ü Communication and communication skills

Module Five: Practical Training and Office Management Workshops

ü Workshop in: Situations facing office managers in daily work problems and how to deal with them

ü Workshop in: Elements of dealing with others (superiors, colleagues, subordinates, and the public)

ü Successive developments of the applied hardware and software used in the electronic secretariat

ü Modern communication skills

ü Time and stress management

ü A measure of thinking abilities

ü The Scale of Multiple Intelligences

ü The Scale of communication pattern

ü Team Building Scale

ü A pyramid of humanitarian needs