Cambridge
Academy
In London

Introduction:

Welcome to the strategic planning using the balanced scorecard course, where we place strategy at the forefront of organizational efforts, enabling a laser focus on achieving company objectives. This course provides a robust framework for implementing rapid and effective strategy, leading to breakthrough performance improvement.

Target Audience

This course is designed for:

·        Executives.

·        Managers responsible for creating or managing a balanced scorecard.

·        Financial officers and controllers.

·        Process managers.

·        Strategic planning managers.

Course Objectives

By the end of this course, participants will be able to:

·        Translate vision and strategy into practical action to improve organizational performance.

·        Understand how to use the Balanced Scorecard to drive improved performance.

·        Design and build a balanced scorecard tailored to their organization.

·        Align the organization around common goals and objectives.

·        Monitor and manage strategic performance effectively.

·        Drive operational performance improvement in alignment with the strategy.

·        Communicate and manage change effectively to support strategy implementation.

·        Develop a personal action plan to drive performance improvement within their organization.

Course Outlines

Day 1: A Tool for Managing Strategic Performance:

·        Introduction to the balanced scorecard and its benefits.

·        Linking mission and vision to operational activities.

·        Detailed exploration of financial, customer, and process perspectives.

·        Overview of the balanced scorecard creation process, including strategy maps and strategic themes.

Day 2: Developing a Balanced Scorecard:

·        Creating a strategy-centric organization.

·        Detailed examination of the Learning and Growth perspective.

·        Defining strategy, identifying strategic themes, and building strategic linkages.

·        Engaging the leadership team and strategic documentation.

Day 3: Monitoring Strategic Performance:

·        Purpose of strategic measures and their relationship with KPIs.

·        Lead and lag measures and their implementation.

·        Developing appropriate measures using the strategy map.

·        Examples of measures for each perspective and mapping strategic initiatives.

Day 4: Implementing A Balanced Scorecard:

·        Setting appropriate stretch targets and strategic initiatives.

·        Implementation plan and bringing about successful change.

·        Communicating the balanced scorecard and cascading it across the organization.

·        Strategy review meetings and performance management system.

Day 5: Pulling It All Together:

·        Applying the balanced scorecard framework within your organization.

·        Creating an outline project plan and identifying key roles and players.

·        Case study activities and top tips for success.

·        Developing a personal plan of action for driving performance improvement.