The Certified Competent Manager Training Program: Mastery in Managerial ExcellenceLeadership and management

In any city around the world 00447455203759 Course Code: AC/2024/193

Course Description

Introduction

Welcome to the Certified Competent Manager Course, a comprehensive program designed to equip you with the essential tools and skills to excel in modern management.

Course Objectives:

By the end of this course, participants will:

·        Understand the skills and competencies required for competent management

·        Explore different management approaches and leadership styles

·        Learn effective performance management techniques

·        Enhance leadership, supervisory, and management skills

·        Develop and manage high-performing teams

·        Master negotiation, influencing, and persuasion skills

·        Plan continuous professional development

·        Establish clear organizational, departmental, and employee goals

·        Gain proficiency in highly effective management tools

Target Audience

This course is designed for:

·        Managers

·        Supervisors and team leaders

·        Human resources department personnel

Course Outlines

Day 1: The Role of The Competent Manager

·        Identifying required skills and competencies

·        Adapting management to organizational culture

·        Creating a professional development plan

·        Establishing business culture and behavioral standards

Day  2 : Management vs. Leadership

·        Exploring different management approaches

·        Understanding personal leadership and management style

·        Impact of leadership style on teams

·        Running effective team meetings and performance improvement meetings

Day 3: Performance Management Cycle

·        Setting individual and team objectives

·        Monitoring and reviewing performance

·        Providing effective feedback and coaching

·        Using questioning techniques and active listening

Day 4: Stages of Team Development

·        Differentiating between groups and teams

·        Identifying team roles and planning team development

·        Effective communication tools for managers

·        Creating a culture of recognition and appreciation

Day 5: Negotiation Styles and Persuasion Techniques

·        Influencing colleagues, line managers, and customers

·        Strategies for successful negotiation and persuasion

·        Case studies and secrets of elite negotiators