Cambridge
Academy
In London

Course Objectives

By the end of this course, participants will be able to:

·        Knowledge of the delegation process and what it includes

·        Identify ways to address delegation issues.

·        Know the methods of delegation, its obstacles and how to apply its procedures.

·        Know how to plan the mandate.

·        Give clear directives and instructions.

·        Resorting to delegation as a means of need

Target Audience

This course is designed for:

·        Office managers and their deputies

·        public relations staff.

·        The heads of departments and those at their level in all different institutions and organizations.

·        Everyone who finds himself the need of this session and wants to develop his skills and experiences.

Course Outlines

Day 1 :  Authorization Process:

·        Objectives and expectations

·        Choose the methods of delegation.

·        Delegation obstacles : Use ReLIF to ensure the effectiveness of delegation.

·        How to apply delegation procedures

·        Summary and applications

·        The delegation process as a means of training and development.

·        Assess the need for training during the delegation process.

·        Determine the training relationship.

·        Building confidence and familiarity

·        preparing and stimulating training and guidance.

·        Training steps

Day 2:  Ways to address topics :

·        Keeping.

·        Delegate the task.

·        Delegation of validity

·        Referral.

Day 3 :  Delegation methods:

·        Restrictive and specific powers of subordinates.

·        Joint powers.

Day 4 :  Delegation planning:

·        Obtaining the employee's commitment

·        Monitoring and follow-up

·        Providing the necessary resources

·        Give clear directives and instructions.

Day 5 : Delegate as a way to get guidance and training:

·        main concepts

·        evaluating the need for training.