Cambridge
Academy
In London

The duration of the course is five training days.

Course Language : Arabic or English

Include:

Scientific material with TAB

Workshops

Reception and farewell at the airport

Daily lunch

Coffee Break

Overview:

Companies are constantly looking for ways to better understand how to perform them and learn about the chances of improving specific strategies and goals related to work, and people believe that they are simple measurements that are easy to build, , just doing measurement will make people change their behavior without much interference A little company will realize the small amount of value they get as a result of their efforts in creating key performance indicators (KPI's).

Consequently, during this training program, we sail together to acquire a set of knowledge, skills, and experiences that enable everyone who will join us in this program to professionalize the design and selection of the main performance indicators (KPIS), measure, present, analyze, and make decisions based on them, and this program is characterized as a program that overcomes The practical side is very significant, as each step will be applied to build and use performance indicators with participants in the program.

The main reasons for participating in this program:

• You'll learn about the key concepts of KPIs

• You will master the selection, design, use, reading, and follow-up skills of the main performance indicators.

• You will be able to link the results of the main performance indicators to the integrated system for performance management.

• You will be able to build the evaluation system using the main performance indicators and link it to the institution's strategic plan.

• You will be able to link the decision-making process based on reading and analyzing the results of the main performance indicators.

Program Goals

By the end of this program, you will be able to:

• Understanding and absorbing the concepts of follow-up, evaluation and management by measurement and main performance indicators

• Converting the strategic plan into measurable goals and major performance indicators to follow up on the implementation of the strategic plan

• designing and managing an integrated system of key performance indicators to assess the institution's success in multiple areas

• Using and measuring the results of the main performance indicators and linking them to the integrated system for measuring performance

• Making corrective decisions based on reading and analyzing the results of the main performance indicators

For this program:

This program is suitable for all managers at the various executive, middle, and higher administrative levels, as well as the candidates to occupy these administrative positions, or everyone who finds themselves with the desire to develop their capabilities and skills in designing, using, and analyzing the main performance indicators, whether at the level of their institution, management, work team, or even at the level of its administration for itself.

Program content:

First day

What is the importance of performance indicators?

• The importance of follow-up and evaluation within the main functions of the administration

• Management method by analogy

• What are the main performance indicators?

• Practical benefits to using the main performance indicators

• Strategic construction of the main performance indicators

the second day

Building major performance indicators (MPIs)

• characteristics that must be available in the main performance indicators

• Practical steps to build the main performance indicators

• Review and draft the main goals Create Objective

• Determining the target results from the described relics

• Deterife Measors

the third day

Formulating the main performance indicators

• types of main performance indicators.

• The methods for formulating the main performance indicators

• Define Thresholds key measurement values

• RAG method and RAGB method to determine cursor values

• Key components of KPIs

the fourth day

Using major performance indicators

• Collecting Data and Interpreting Results

• Use the Dashboard to follow the main performance indicators.

• Types of dashboards

• Take action

• Common mistakes in building and using major performance indicators

The fifth day

Moving from evaluation to the calendar

• Methods of interpretation and analysis of the main performance indicators

• Individuals who manage the main performance indicators (MPI)

• linking the main performance indicators to the performance management system.

• Moving from evaluation to calendar using an MTTR model

• Applied cases and practical examples.