Cambridge
Academy
In London

Introduction:

Companies are constantly looking for ways to better understand how to perform them and learn about the chances of improving specific strategies and goals related to work, and people believe that they are simple measurements that are easy to build, , just doing measurement will make people change their behavior without much interference A little company will realize the small amount of value they get as a result of their efforts in creating key performance indicators (KPI's).

Consequently, during this training program, we sail together to acquire a set of knowledge, skills, and experiences that enable everyone who will join us in this program to professionalize the design and selection of the main performance indicators (KPIS), measure, present, analyze, and make decisions based on them, and this program is characterized as a program that overcomes The practical side is very significant, as each step will be applied to build and use performance indicators with participants in the program.

Course Objectives

By the end of this course, participants will be able to:

• Understanding and absorbing the concepts of follow-up, evaluation and management by measurement and main performance indicators

• Converting the strategic plan into measurable goals and major performance indicators to follow up on the implementation of the strategic plan

• designing and managing an integrated system of key performance indicators to assess the institution's success in multiple areas

• Using and measuring the results of the main performance indicators and linking them to the integrated system for measuring performance

• Making corrective decisions based on reading and analyzing the results of the main performance indicators

Target Audience

This course is designed for:

This program is suitable for all managers at the various executive, middle, and higher administrative levels, as well as the candidates to occupy these administrative positions, or everyone who finds themselves with the desire to develop their capabilities and skills in designing, using, and analyzing the main performance indicators, whether at the level of their institution, management, work team, or even at the level of its administration for itself.

Course Outlines

Day1 :What is the importance of performance indicators?

• The importance of follow-up and evaluation within the main functions of the administration

• Management method by analogy

• What are the main performance indicators?

• Practical benefits to using the main performance indicators

• Strategic construction of the main performance indicators

Day 2:Building major performance indicators (MPIs)

• characteristics that must be available in the main performance indicators

• Practical steps to build the main performance indicators

• Review and draft the main goals Create Objective

• Determining the target results from the described relics

• Deterife Measors

Day 3 :Formulating the main performance indicators

• types of main performance indicators.

• The methods for formulating the main performance indicators

• Define Thresholds key measurement values

• RAG method and RAGB method to determine cursor values

• Key components of KPIs

Day 4 :Using major performance indicators

• Collecting Data and Interpreting Results

• Use the Dashboard to follow the main performance indicators.

• Types of dashboards

• Take action

• Common mistakes in building and using major performance indicators

Day 5 :  Moving from evaluation to the calendar

• Methods of interpretation and analysis of the main performance indicators

• Individuals who manage the main performance indicators (MPI)

• linking the main performance indicators to the performance management system.

• Moving from evaluation to calendar using an MTTR model