Course Duration: 5 Days

Course Code: LCA1224

Fee: £4995 (Inc. VAT) 

35 CPD hours

Course Date: 

23 Dec – 27 Dec 2024

Course Locations: 

Moscow – Hyatt Regency Moscow Retrovsky Park

Target Audience: Mid-level managers, team leaders, new managers, and individuals aspiring to leadership roles.

Day 1: Introduction to Leadership and Management Essentials

Theme: Understanding Leadership vs. Management and the Essential Skills Needed

Learning Objectives:

• Differentiate between leadership and management.
• Understand the fundamental skills required for both.
• Identify key roles and responsibilities of leaders and managers.

Topics:

1. Leadership vs. Management:
• Definitions and key differences.
• When to lead and when to manage.
2. Core Management Functions:
• Planning, Organizing, Leading, Controlling (POLC framework).
3. Key Leadership Styles:
• Autocratic, Democratic, Laissez-faire, Transformational, Transactional.
4. Emotional Intelligence in Leadership:
• Understanding emotional intelligence (EQ).
• How EQ influences leadership effectiveness.
5. Activity:
• Leadership self-assessment (participants complete a self-assessment and reflect on their style).

Day 2: Strategic Thinking and Decision-Making

Theme: Leading with Vision and Making Effective Decisions

Learning Objectives:

• Develop strategic thinking skills.
• Improve decision-making processes.
• Understand how to align decisions with organizational goals.

Topics:

1. Strategic Thinking in Leadership:
• Developing a vision and long-term goals.
• Understanding the big picture and trends.
2. Critical Decision-Making Models:
• Rational decision-making.
• Intuitive decision-making.
• Risk analysis and contingency planning.
3. Problem-Solving Techniques:
• Root Cause Analysis (RCA), SWOT analysis, and the 5 Whys.
4. Managing Uncertainty and Ambiguity:
• How to stay calm and decisive under pressure.
5. Case Study/Activity:
• Group exercise on solving a business challenge using strategic thinking tools.

Day 3: Communication and Team Building

Theme: Fostering Effective Communication and Building High-Performing Teams

Learning Objectives:

• Enhance interpersonal and organizational communication.
• Build and manage effective teams.
• Motivate and engage team members.

Topics:

1. Effective Communication Skills:
• Verbal and non-verbal communication.
• Active listening and feedback.
2. Building High-Performance Teams:
• Stages of team development (Forming, Storming, Norming, Performing, Adjourning).
• Roles within a team and leadership’s role in team dynamics.
3. Motivation and Engagement:
• Understanding what drives individual and team motivation.
• Strategies to motivate and retain talent.
4. Conflict Resolution in Teams:
• Managing conflicts in the workplace.
• Conflict resolution styles and when to use them.
5. Activity:
• Team-building simulation (e.g., a group problem-solving exercise).

Day 4: Performance Management and Delegation

Theme: Managing People, Delegating Effectively, and Driving Results

Learning Objectives:

• Learn how to manage performance and set clear expectations.
• Understand the principles of effective delegation.
• Utilize feedback and coaching techniques to improve performance.

Topics:

1. Performance Management Systems:
• Setting SMART goals and Key Performance Indicators (KPIs).
• Conducting performance reviews and giving constructive feedback.
2. Delegation for Success:
• The art of delegation: what, when, and how to delegate.
• Overcoming delegation barriers (fear of losing control, lack of trust).
3. Coaching and Mentoring:
• The difference between coaching and mentoring.
• How to coach team members for growth and success.
4. Time Management for Leaders:
• Prioritizing tasks and avoiding micromanagement.
• Techniques for personal and team time management.
5. Activity:
• Delegation role-play exercise and feedback session.

Day 5: Change Management and Leading in Crisis

Theme: Navigating Change and Leading Effectively Through Crisis

Learning Objectives:

• Develop skills to lead organizational change.
• Understand the principles of change management.
• Learn how to lead in times of crisis and uncertainty.

Topics:

1. Understanding Change Management:
• The psychology of change and how people react to change.
• Change management models (e.g., Kotter’s 8-step model, ADKAR).
2. Leading Through Organizational Change:
• How to communicate change effectively.
• Engaging and aligning employees during transitions.
3. Crisis Leadership:
• Strategies for leading during crises (financial, operational, or reputational).
• Building resilience in teams and organizations.
4. Building Adaptability:
• How leaders can foster adaptability and innovation in their teams.
5. Activity:
• Crisis simulation: Leadership decision-making exercise in a crisis scenario.

Wrap-Up and Conclusion:

• Final Group Discussion:
• Recap of key lessons from the course.
• Personal leadership action plan: Each participant develops a leadership improvement plan based on their learnings.
• Q&A Session.
• Certification Ceremony (if applicable).