Leadership and Essential Management SkillsLeadership and management

In any city around the world 00447455203759 Course Code: LCA1224

Course Description

Course Duration: 5 Days

Course Code: LCA1224

Fee: £4995 (Inc. VAT) 

35 CPD hours

Course Date: 

23 Dec – 27 Dec 2024

Course Locations: 

Moscow – Hyatt Regency Moscow Retrovsky Park

Target Audience: Mid-level managers, team leaders, new managers, and individuals aspiring to leadership roles.

Day 1: Introduction to Leadership and Management Essentials

Theme: Understanding Leadership vs. Management and the Essential Skills Needed

Learning Objectives:

  • Differentiate between leadership and management.
  • Understand the fundamental skills required for both.
  • Identify key roles and responsibilities of leaders and managers.

Topics:

  1. Leadership vs. Management:
  • Definitions and key differences.
  • When to lead and when to manage.
  • Core Management Functions:
    • Planning, Organizing, Leading, Controlling (POLC framework).
  • Key Leadership Styles:
    • Autocratic, Democratic, Laissez-faire, Transformational, Transactional.
  • Emotional Intelligence in Leadership:
    • Understanding emotional intelligence (EQ).
    • How EQ influences leadership effectiveness.
  • Activity:
    • Leadership self-assessment (participants complete a self-assessment and reflect on their style).

    Day 2: Strategic Thinking and Decision-Making

    Theme: Leading with Vision and Making Effective Decisions

    Learning Objectives:

    • Develop strategic thinking skills.
    • Improve decision-making processes.
    • Understand how to align decisions with organizational goals.

    Topics:

    1. Strategic Thinking in Leadership:
    • Developing a vision and long-term goals.
    • Understanding the big picture and trends.
  • Critical Decision-Making Models:
    • Rational decision-making.
    • Intuitive decision-making.
    • Risk analysis and contingency planning.
  • Problem-Solving Techniques:
    • Root Cause Analysis (RCA), SWOT analysis, and the 5 Whys.
  • Managing Uncertainty and Ambiguity:
    • How to stay calm and decisive under pressure.
  • Case Study/Activity:
    • Group exercise on solving a business challenge using strategic thinking tools.

    Day 3: Communication and Team Building

    Theme: Fostering Effective Communication and Building High-Performing Teams

    Learning Objectives:

    • Enhance interpersonal and organizational communication.
    • Build and manage effective teams.
    • Motivate and engage team members.

    Topics:

    1. Effective Communication Skills:
    • Verbal and non-verbal communication.
    • Active listening and feedback.
  • Building High-Performance Teams:
    • Stages of team development (Forming, Storming, Norming, Performing, Adjourning).
    • Roles within a team and leadership’s role in team dynamics.
  • Motivation and Engagement:
    • Understanding what drives individual and team motivation.
    • Strategies to motivate and retain talent.
  • Conflict Resolution in Teams:
    • Managing conflicts in the workplace.
    • Conflict resolution styles and when to use them.
  • Activity:
    • Team-building simulation (e.g., a group problem-solving exercise).

    Day 4: Performance Management and Delegation

    Theme: Managing People, Delegating Effectively, and Driving Results

    Learning Objectives:

    • Learn how to manage performance and set clear expectations.
    • Understand the principles of effective delegation.
    • Utilize feedback and coaching techniques to improve performance.

    Topics:

    1. Performance Management Systems:
    • Setting SMART goals and Key Performance Indicators (KPIs).
    • Conducting performance reviews and giving constructive feedback.
  • Delegation for Success:
    • The art of delegation: what, when, and how to delegate.
    • Overcoming delegation barriers (fear of losing control, lack of trust).
  • Coaching and Mentoring:
    • The difference between coaching and mentoring.
    • How to coach team members for growth and success.
  • Time Management for Leaders:
    • Prioritizing tasks and avoiding micromanagement.
    • Techniques for personal and team time management.
  • Activity:
    • Delegation role-play exercise and feedback session.

    Day 5: Change Management and Leading in Crisis

    Theme: Navigating Change and Leading Effectively Through Crisis

    Learning Objectives:

    • Develop skills to lead organizational change.
    • Understand the principles of change management.
    • Learn how to lead in times of crisis and uncertainty.

    Topics:

    1. Understanding Change Management:
    • The psychology of change and how people react to change.
    • Change management models (e.g., Kotter’s 8-step model, ADKAR).
  • Leading Through Organizational Change:
    • How to communicate change effectively.
    • Engaging and aligning employees during transitions.
  • Crisis Leadership:
    • Strategies for leading during crises (financial, operational, or reputational).
    • Building resilience in teams and organizations.
  • Building Adaptability:
    • How leaders can foster adaptability and innovation in their teams.
  • Activity:
    • Crisis simulation: Leadership decision-making exercise in a crisis scenario.

    Wrap-Up and Conclusion:

    • Final Group Discussion:
      • Recap of key lessons from the course.
      • Personal leadership action plan: Each participant develops a leadership improvement plan based on their learnings.
    • Q&A Session.
    • Certification Ceremony (if applicable).