Course Description
Introduction
This course builds advanced capabilities to run a high-performing executive office that enables the CEO and senior leadership to execute strategy smoothly, communicate clearly, and make better decisions with speed and discretion.
Course Objectives
• Strengthen strategic support for the CEO, Senior leaders and executive teams
• Improve priority, calendar, and workflow management at executive level
• Produce concise, decision-ready briefs and executive communications
• Coordinate high-stakes meetings, governance, and stakeholders confidently
• Apply risk, confidentiality, and issue-management practices consistently
Target Audience
• CEO Office Managers / Executive Office Managers/ Senior leader Office Managers
• Senior Executive Assistants supporting C-suite leaders
• Chiefs of Staff (early to mid-level) and executive coordinators
Course Outlines
Day 1: The CEO/Senior leader Office as a Strategic Function
• Role clarity: gatekeeper, integrator, and force multiplier
• Understanding CEO/Senior leader priorities, rhythms, and decision style
• Designing “one office” ways of working with key teams
• Activity: Map your CEO/Senior leader office stakeholders and value-add points
Day 2: Executive Operating Rhythm and Calendar Mastery
• Turning strategy into a weekly/monthly operating cadence
• Calendar as a leadership tool: focus, trade-offs, boundaries
• Meeting hygiene: agendas, pre-reads, owners, actions
• Exercise: Rebuild a sample CEO week for impact and realism
Day 3: Executive Communication and Decision Briefing
• Writing for executives: clarity, brevity, and “so what”
• Building a decision brief: options, risks, recommendation
• Handling sensitive messages: tone, timing, and alignment
• Workshop: Draft a one-page brief from a messy input pack
Day 4: Governance, Stakeholders, and High-Stakes Events
• Board/ExCom support: packs, minutes, follow-up, version control
• Stakeholder coordination: internal alignment and external readiness
• Event execution: investors, visits, media, VIP protocols
• Case practice: Plan and run a board meeting end-to-end
Day 5: Risk, Confidentiality, and Issue Management
• Confidentiality and discretion: practical standards and behaviors
• Managing issues: escalation paths, decision logs, communications loop
• Crisis support basics: rapid coordination and information integrity
• Action planning: 30–60–90 day improvement plan for your office
