Leadership Essentials for Executive Office ManagersLeadership and management

In any city around the world 00447455203759 Course Code: s

Course Description

Introduction

This course builds the leadership mindset and practical skills needed to lead an executive office with confidence—shaping priorities, influencing across the organization, and supporting the CEO and leadership team with clarity, discretion, and strong execution.

 

Course Objectives

• Define leadership responsibilities in the executive office role

• Strengthen influence, alignment, and stakeholder management skills

• Lead executive communications, meetings, and follow-through effectively

• Manage performance, delegation, and teamwork within the office

• Handle confidentiality, ethics, and difficult situations professionally

 

Target Audience

• Executive Office Managers and CEO Office Managers

• Senior Executive Assistants with leadership responsibilities

• Executive coordinators leading processes, people, or programs

 

Course Outlines

Day 1: Leadership Role and Operating Standards

• What it means to lead from the executive office

• Role clarity: boundaries, authority, and decision rights

• Setting office standards: responsiveness, quality, confidentiality

• Activity: Define your leadership principles and office “rules of work”

 

Day 2: Influencing Without Authority

• Influence styles: credibility, relationships, and value exchange

• Communicating with senior leaders and cross-functional partners

• Aligning stakeholders before meetings and decisions

• Exercise: Build an influence plan for a real workplace scenario

 

Day 3: Communication and Executive Presence

• Executive presence: confidence, tone, and professionalism

• Writing as a leader: concise emails, updates, and briefs

• Handling difficult conversations and saying “no” diplomatically

• Workshop: Rewrite real messages into executive-ready communication

 

Day 4: Leading Meetings and Driving Execution

• Meeting leadership: agendas, pre-reads, outcomes, action tracking

• Decision discipline: documenting decisions and next steps

• Managing priorities and protecting CEO focus

• Case practice: Run a simulated ExCo meeting follow-up cycle

 

Day 5: Leading People, Ethics, and Resilience

• Delegation, coaching, and developing the office team

• Managing performance and expectations with service partners

• Ethics, confidentiality, and trust under pressure

• Action planning: 30–60–90 day leadership development plan